Stop interpreting feedback. Start understanding it.
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Every manual step means lost time, missed details, and frustrated clients
80% of raw feedback contains no actionable specifics. PMs spend hours interviewing users just to reproduce what the form should have captured the first time.
Surveys generate hundreds of one-liner responses that are impossible to triage. Your team debates what 'it feels slow' means instead of shipping fixes.
Reaching back out to clarify a single piece of feedback takes days. By the time you get the answer, the user has moved on—or churned.
Replace static forms with intelligent conversations that capture complete, structured data
When a user writes "the UI feels cluttered," FluidForms doesn't just record it—it identifies the vague sentiment and asks: "Is it the navigation menu, the data tables, or the dashboard layout specifically?" Every submission arrives with a precise pain location, not a vague complaint.
When words fail, images don't lie. Users can upload a screenshot of the exact screen they're describing—and FluidForms reads it. The AI identifies the UI element, page context, and any visible error states, then asks targeted follow-ups: "I can see you're on the Reports page with the Advanced Filter open. Is the issue with how the filters apply, or with how the results display afterward?" No more guessing which 'button' they mean.
Every tagged, classified piece of feedback flows directly to Linear, Jira, or Notion—with sentiment score, affected feature area, and user segment pre-filled. No more manual tagging sprints before every sprint planning session.
Stop guessing what users mean. FluidForms delivers feedback that's already specific, classified, and ready to drive your next sprint.
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